If the item is pre order item or the item is super big item and we will shipout 2 packages. One is postcard as a small gift, the other is the item you ordered. If you receive the postcard first, please don't worry, just wait for the second package.And if you have problem with the item or something wrong with the item, please contact me, and I must do my best to help you, best wishes. Custom Duty is on the Buyers', but we can mark it as a gift and mark down price of this items. Pls make sure when you place the order. But we can mark it as a gift and mark down price of this item. Products pictures on our websites are shown for customers' reference, there may be a little difference due to different light environment or display.
If the item is broken when you received it and could please do not sign for this item, and you should contact me or post office frist, i will do my best to help you. Your FEEDBACK is really important for us. Your 100% satisfaction is guaranteed.
We will respond to your emails within 24 hours. Your better comments will be an encouragement for us to offer better quality and better service in future, thanks. Your messages will be answered within 24 -48 hours. We shall try our best to solve your problem to your satisfaction. Please allow us at least 24 hours to reply you when in the office, thanks!This item is in the category "Toys & Hobbies\Models & Kits\Figures". The seller is "redstoneer" and is located in this country: CN. This item can be shipped worldwide.